We only fit genuine parts ordered directly from the manufacturer for your timepieces. If the parts are no longer available then we have the skills and technology in-house to manufacture the specific part required to maintain a standard of high quality, precision watch repairs.
Please note that in order to give the level of quality service we provide, your watch may require a service prior to us carrying out a repair.
Watch servicing & overhauls
Wrist watch repairs
Vintage watch repairs
Battery replacement and pressure testing
Case and bracelet refurbishments
Bracelet repairs and alterations
Strap and bracelet fitting
Our watch repair estimates are based on a careful internal inspection which will need to be conducted before we can give you an estimate of repair cost, as each watch is unique. Contact a member of our team for more details on estimates.
No need to worry if you can’t get your watch to us in person. We accept timepieces by post and we can estimate them and let you know what we suggest. Get in touch for more information on this process.
Sometimes we might identify some additional repairs that are needed when estimating your watch. We will always quote additional work in advance before it is undertaken and we will never return a timepiece to you without informing you of any additional identified faults.
We work in collaboration with Aurum Jewellers in Norwich who kindly serve as an alternative city centre drop off and collection point for all watch repairs. You can find Aurum Jewellers at 21 Bedford Street, Norwich, NR2 1AR.
Please inform us if you wish to drop off or pick up your timepiece at this location so that we can make Aurum aware and arrange it’s delivery to and from our workshop.
Fill in our step by step form for your watch or clock here and a member of our team will be in touch.
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